Booking Conditions and Cancellation Policy

Conditions

The trips start with a minimum of two paying adults.

The booking is valid when we receive an advance payment of 25% of the whole booking cost.

Certain tours require a full payment when booking and they are not refundable.

Children under the age of 12 get a discounted price on tours where it is mentioned.

All tours are small group tours or private tours. In the case of a private tour, it is only your group, while other small group tours may have other participants.

Free pick-up within 10 km of Rovaniemi Center. Pick-ups from further are subject to a fee.

Tours are offered in English and/or Hungarian.

General Cancellation Policy

Day trips and trips without accommodation

See each tour description for cancellation policy.

Overnight trips and multi-day trips
We will charge a cancelation fee of 100% if a booking is canceled 30 days or less before the event.
We will charge a cancellation fee of 50% if the booking is canceled 60 days or less before the event.
We will charge a cancellation fee of 10% if the booking is canceled after the booking.


Trips cancelled by us

If we have to cancel a trip last minute, you will receive a full refund regardless of the cancellation date.

It is recommended to have your travel insurance for any unforeseen circumstances.